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Clinical Intelligence Unit

The Clinical Intelligence Unit (CIU) uses advanced data analytics to support operational decision making at GOSH. The team is made up of data scientists and analysts who work with operational and clinical teams in the hospital to increase the accessibility and utility of Electronic Patient Record (EPR) data. By partnering with the clinical and operational teams, the CIU can understand their needs and build digital tools to enable data-driven decision making to help run the hospital. 

Using data to provide operational insights

Data from EPR and IT systems can be accessed to provide insights into complex operational issues across the Trust

Working in partnership

The CIU team works in partnership with data teams across the Trust to increase accessibility of data

Unlocking operational inefficiencies and savings

The team also works alongside clinical and operational teams to advise how data insights can be translated into operational changes

Using ideas and data to transform processes

The CIU engages with idea submitters from the Trust to understand their ideas for improving clinical or operational processes. Our secure Data Research Environment (DRE) allows the team to rapidly collect and analyse data from the Electronic Patient Record (EPR) to define the nature and scale of the opportunity.  


Project ideas that show evidence to improve experience or outcomes for patients and clinicians, or lead to financial or time savings, can then be taken forward and implemented at GOSH. 

Innov Officer onboarding

Bridging the gap

Sally Tollerfield, Endocrine Clinical Nurse Specialist

“Working in a speciality which is predominantly outpatient-based, EPIC has been a transformative tool for effective and secure communication between the organisation and patient’s families. I enjoy being part of a team encouraging expert users to think of ways of using data to support service development. The use of AI to produce clinic letters during consultations would be transformative, capturing information accurately in real time means we can concentrate on the important part which is the patient and their family.


Along with the Endocrinology division, I want to focus on nursing services for both the clinical nurse specialists and Nurse Education teams, as they have plenty of ideas and years of experience and many just need to know that DRIVE is available to everyone.” 

The CIU team is made up of a Lead, Project Manager, Operational Analysts, Data Scientists, an EPR Designer and the Trust's Deputy Chief Research Information Officer.

The team works closely with 10 Innovation Officers, who are embedded across the Trust in clinical and operational roles. They are ambassadors for innovation and act as change makers in their clinical and operational teams. The Innovation Officers support work across the whole of DRIVE, but work particularly closely with the CIU. 

Meet the Innovation Officers

Examples of CIU projects

Making day cases more efficient 

Hospital Bed 3D White-01.png

When patients come in for operations or procedures, they will often be discharged to go home on the same day after a short stay on a ward. These types of admissions are known as ‘day cases’.  


The CIU team have been combining multiple data elements to build a picture of how day cases currently run at GOSH. Then, by creating simulations of day case processes the team can predict the impact that operational changes could have on flow.  


This will allow operational and clinical teams to identify areas for improvement and test operational ideas for increasing bed availability for patients, enabling data-driven decision making.  

The introduction of the Clinical Intelligence Unit and Innovation Officers has been facilitated through a collaborative working agreement between Great Ormond Street Hospital NHS Foundation Trust and Roche Products Ltd. Roche Products Ltd had no influence on the results or decision to publish regarding this work.

M-GB-00016947  | April 2024

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